FREQUENTLY ASKED QUESTIONS

ABOUT PERFUME AND MORE

Top, heart, and base notes sound like a band. What kind of music do they play?

Think of it like a symphony of scents, each note playing its part to create a harmonious melody on your skin. Top notes are the opening act, the first impression that grabs your attention.

Heart notes, also known as middle notes, are the heart and soul of the fragrance. They emerge as the top notes fade and linger longer on your skin.

Base notes are the grounding force, the ones that leave a lasting impression. They're the deepest, richest, and most enduring notes. They provide the foundation for the fragrance and create a lingering trail that evolves over time.

Is there even such a thing as 'his' and 'hers' scents?

Short and sweet. Nobody should tell you what the heck you should or shouldn't wear!

Where do you create your perfumes?

All the fragrances are developed and produced in the south of France.

does your perfume contain alcohol?

Yes, our perfumes contain cosmetic-grade alcohol, suitable for skin application. But don’t drink it!

how long does a bottle last?

On average, a spritz of perfume from a dispenses amounts approximately to 0.1 ml of liquid. Hence, 10 sprays are equal to 1 ml of product. So, a 50ML bottle holds roughly 500 individual spritzes. So make them smell you, be generous!

How long can i keep it stored?

Generally, an unopened perfume bottle, stored correctly, can easily last 3-5 years, sometimes even longer. Once you crack it open and start using it, aim to finish it within 1-3 years.
Avoid direct light, heat, and humidity. And no, don't keep it in your bathroom!

IS THE PACKAGING RECYCLABLE?

Our outer box is made out of recyclable paper. You can remove the insert and use it to store your jewelry or your secrets. Or simply recycle.

WHERE CAN I FIND NOTHIN'ELSE PERFUMES?

Explore our stockists and find the nearest store. If there isn’t one nearby, we’ll ship it straight to your doorstep.

ARE YOUR FRAGRANCES CRUELTY-FREE?

We do not test on animals, and our perfumes comply with EU cosmetic regulations, which prohibit animal testing.

PAYMENTS

What payments methods are accepted

We’re flexible. Pay your way with major credit cards, PayPal, Google Pay, or Apple Pay. Cryptocurrency and unicorn tears are still under discussion.

Can i split my payment into installments?

Yes, indeed. Check the option that suits you the best at the checkout.

shipping and returns

Do you ship internationally, or should I start planning my next trip?

We ship to most European countries, but some islands and special territories are currently not covered by our standard shipping — including Madeira, the Azores, the Canary Islands, Ceuta, Melilla, Corsica, Sardinia, Sicily, and certain Greek islands. This is due to carrier surcharges that would make shipping costs disproportionate to the order value, and we want to avoid any unpleasant surprises for you at checkout. If you're based in one of these areas and would like to place an order, feel free to contact us at hello@nothinelse.com — we'll do our best to find a solution together.

When will I get my order?

We ship orders as quickly as possible. Once your order ships, you’ll receive a confirmation email with tracking details. Delivery times vary depending on your location and are shown at checkout.

What delivery methods do you offer?

We deliver your fragrance via trusted carriers. You’ll see the available delivery options at checkout.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

What about delivery taxes and custom duties?

Since we currently ship within the European Union, there are no customs duties. Any applicable taxes are calculated at checkout, so you’ll always know what to expect.

What is the return policy?

We accept returns for unopened and unused products purchased directly from our website, in line with EU consumer law. Before starting a return, contact us at hello@nothinelse.com and we’ll guide you through the process. Return shipping costs may apply. For full details, see our Returns & Refunds Policy here.